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Shipping & Returns

  1. Does MFI Refund Shipping Costs?
  2. Does MFI accept Returns?
  3. Can I get a tracking number for my order?
  4. How quickly can I get my order?
  5. Does MFI ship outside the USA?
  6. How is my shipment package / protected from damage?

Q: Does MFI Refund Shipping Costs?

We only refund S&H costs if a mistake was made on our part. We do NOT refund S&H costs and any time FREE SHIPPING was given the credit will be less $10.75 for Priority and $6.75 for First Class Mail which is our basic S&H cost. Bottom line is nothing is free. We also do NOT pay for return shipping unless we made a mistake in filling the order.

Q: Does MFI accept Returns?

Q: Does MFI accept Returns?

Returns: MFI has a 90 Day Risk Free Money Back Guaranty. The only exception to this is if the item is “CUSTOM” in any way. Otherwise you are allowed to use the item from the point of purchase and YES this means in most cases you can mount the item to a weapon and firing it as much as you like. We are aware that this may result in minor rub marks or scratches to the product. We not only warrant that the item will work as it should, but also that you will be 100% satisfied with it. If not you can return the item for a full refund less the S&H cost. Obviously excessive or abusive use is not part of our deal with you. Especially it the damage is deliberate. This is NOT a “No questions asked” policy. We would like to know of any short comings or defects in the product or its performance, in order to insure that we are providing a quality product. We do NOT refuse returns for any reason. Any reason you have is legitimate to us. We do ask that you contact us before sending an item back, which gives us the opportunity to perhaps rectify the situation if at all possible. We can only offer a return policy of this nature as we have so few returns.

No restocking fee within the 90 days.

After 90 days and up to 180 days there is a 20% restocking fee.

After 180 days and up to 1 year there is a 35% restocking fee.

After 1 year there is a no return.

No Return on “CUSTOM” Items. Custom usually refers to a specific thread pattern in which you the customer told us that you wanted. Obviously we cannot take back a Custom Threaded product and or a Specific Length of an item as it would be un-sellable and 100% useless to us. In short… if you were so confident to place a custom order you should be as confident to re-sell it yourself.

2215 Via Dulcea
Fallbrook CA. 92028

Q: Can I get a tracking number for my order?

Tracking Numbers: All tracking numbers are sent via e-mail as soon as the order is shipped.

Q: How quickly can I get my order?

Order Fulfillment: Orders received before 8:00 AM PST (Mon – Fri) are guaranteed to filled that same business day. Orders received after that time, we try to get out that same day as well, but worst case scenario is that they ship the next business day (including Saturday if being sent via USPS). We have a number of shipping methods to choose from including USPS, UPS and Federal Express.

Q: Does MFI ship outside the USA?

Yes with US DOS approval. Add more later…

Q: How is my shipment package / protected from damage?

95% of the packages I send out are via USPS 1st Class of USPS Priority Mail.

All items are wrapped with some sort of protective barrier like bubble wrap to protect them from being scratched during shipping.

Most of our packages will include re-usable / returnable USPS protective mailing materials, so keep these USPS Boxes, Padded Envelopes in the event you wish to return a product to MFI. If that does not occur please feel free to re-use the materials in your mailing needs.

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